Shipping Policy
Shipping Policy
Free Worldwide Shipping
At Maple Muse Boutique, we want your shopping experience to be simple and convenient. All orders are shipped with a trackable delivery method.
Once your order has been shipped and tracking information becomes available, we will send your tracking details directly to your email.
Please find our estimated delivery times below.
Estimated Delivery Times
United States, Canada, United Kingdom, Australia, New Zealand, France, Germany, Netherlands, and selected international locations:
Approximately 3–7 business days
Other international destinations:
Approximately 4–9 business days
Some remote locations or areas with additional customs processing:
Approximately 5–12 business days
Please note that delivery times are estimates and may vary due to circumstances outside of our control, including:
• High order volumes during holidays or promotional periods
• Customs inspections and processing times
• Delays caused by local postal services
• Weather or transportation issues
Express Shipping
For customers who need faster delivery, express shipping may be available through trusted carriers such as DHL, FedEx, UPS, or similar services.
If you would like to upgrade your shipping method, please contact us at:
after placing your order, and we will provide available options and pricing.
Express shipping costs may vary depending on the destination and order size.
Order Processing Time
Before your order is shipped, we carefully prepare and check each item.
Processing time usually takes:
1–3 business days
This includes:
• Quality checks
• Preparing your items
• Packaging your order
• Creating shipping documentation
• Handing your package to the carrier
Processing time is separate from the shipping time.
Order Changes and Cancellations
Once an order has entered our processing stage, we may not be able to cancel or modify it.
If you need to request a cancellation, please contact us as soon as possible:
We will do our best to assist you if your order has not yet been prepared for shipment.
Incorrect Addresses and Undeliverable Orders
Customers are responsible for providing accurate shipping information when placing an order.
Maple Muse Boutique is not responsible for packages that cannot be delivered due to:
• Incorrect addresses
• Missing delivery information
• Refused packages
• Unclaimed packages at local facilities
Additional shipping or handling fees may apply if a package needs to be returned or resent.
Please carefully check your details before completing your purchase.
Separate Shipments
Occasionally, your order may arrive in multiple packages.
This can happen when:
• Items are stored in different locations
• Separate packages allow faster delivery
• Shipping restrictions require smaller parcels
If you receive only part of your order, please wait for the remaining package.
If you have any concerns, contact us at:
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking information.
You can use this information to follow your package until it arrives.
If you have not received tracking details within a few business days after your order has been shipped, please contact us and we will gladly help you.
Thank you for choosing Maple Muse Boutique.