Privacy Policy
Privacy Policy
At Maple Muse Boutique, we value your privacy and are committed to protecting the personal information of our customers and visitors who use our website. We respect the trust you place in us and take every reasonable step to keep your information secure.
If you have any questions about how we collect, use, or protect your information, please contact us at:
Who is responsible for your personal information?
For all services provided through our website, Maple Muse Boutique is responsible for handling your personal information and ensuring that your privacy is protected.
What information do we collect and why do we use it?
Your name and contact information
We collect your name, email address, phone number, and delivery information when necessary.
We use this information to:
• Process and deliver your orders
• Send order updates and important information about your purchase
• Keep you informed about new collections, promotions, and offers
• Prevent fraud and protect both our customers and our business
• Understand customer preferences and improve our products and services
Your date of birth
If provided, your date of birth may be used to:
• Confirm eligibility where required
• Help prevent fraudulent activity
Your preferences and interests
We may use information about your preferences to:
• Show you products that match your style
• Improve your shopping experience
• Provide recommendations that are more relevant to you
Payment information
Payment details are processed securely through trusted payment providers.
We use payment information to:
• Complete transactions
• Process refunds when required
• Protect against payment fraud
Communication history
When you contact Maple Muse Boutique, we may store previous conversations to:
• Provide better customer support
• Improve our service quality
• Train our team to better assist customers
Order history and saved items
We may use your purchase history and saved products to:
• Recommend products you may like
• Help with returns or customer service requests
• Improve our collections based on customer preferences
Website and technical information
We may collect technical information such as your IP address, browser type, and operating system to:
• Improve website performance
• Understand visitor behaviour
• Improve marketing and customer experience
You are not required to provide personal information. However, without certain details, we may not be able to process orders, deliver products, complete payments, or provide the best possible shopping experience.
Your information is always handled carefully and securely.
Anonymous and grouped information
We may combine and anonymize information so that it cannot be linked back to an individual customer.
This information may be used for:
• Website improvements
• Customer research
• Data analysis
• Developing new products and services
Payment Providers
As an online boutique, we work with secure payment providers to process transactions safely.
Shopify
Shopify helps us manage our online store, payments, transactions, marketing tools, and order processing.
Shopify privacy information can be found here:
https://www.shopify.com/legal/privacy
Stripe
Stripe provides secure payment processing services and helps protect payment information.
Stripe privacy information can be found here:
https://stripe.com/privacy
PayPal
PayPal allows customers to make payments securely through their PayPal account.
PayPal privacy information can be found here:
https://www.paypal.com/privacy
Social Media and Advertising
Maple Muse Boutique may use social media platforms to share products, updates, and promotions.
Customers who interact with our social media pages are also subject to the privacy policies and terms of those platforms.
We may access publicly available information such as usernames or public profiles where permitted.
Use of customer profiles
Where applicable, Maple Muse Boutique may:
• View publicly available profile information
• Share updates through social media channels
• Respond to messages and customer inquiries
• Communicate with customers through approved platforms
Customers control their own privacy settings and may adjust them at any time through their social media accounts.
Analytics
We may use analytics services such as Google Analytics to understand website visitors and improve our services.
This information may include general data such as:
• Age range
• Location
• Website activity
Promotions and Giveaways
Maple Muse Boutique may occasionally organize promotions, contests, or giveaways.
Participation is optional and any applicable rules will be clearly provided at the time of the promotion.
Advertising
We may use advertising platforms to show customers relevant products and offers.
If we use your information for marketing purposes, we will follow applicable privacy regulations and platform requirements.
Partial Invalidity
If any part of this Privacy Policy is found to be invalid or unenforceable, the remaining sections will continue to apply.
Changes to This Privacy Policy
Maple Muse Boutique may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.
The latest version will always be available on our website.
Communication With Customers
For questions regarding privacy, orders, or services, you can contact Maple Muse Boutique through:
Email:
info@maplemuseboutique.com
Applicable Laws
Maple Muse Boutique is committed to protecting customer information and following applicable privacy laws and regulations regarding personal data protection.
We continuously work to maintain a safe, secure, and trustworthy shopping experience for our customers.